SCULPFUN seeks user feedback on insurance and extended warranty policies

Sculpfun, a leading manufacturer of diode laser engravers, is actively seeking user input regarding potential changes to its insurance and warranty policies. The company has launched a brief survey, aiming to gauge customer interest in paying a small premium for enhanced protection.

The survey explores the possibility of introducing optional insurance coverage to protect against damages during shipping or operation. Additionally, Sculpfun is considering implementing a 12-month extended warranty, priced at an additional 10% of the product’s cost.

Sculpfun emphasises that user feedback is crucial in shaping its future service offerings. By understanding customer preferences, the company aims to improve its policies and provide greater peace of mind to its users.

As a token of appreciation for participating in the 2-minute survey, Sculpfun is offering a $10 discount to all respondents. This initiative underscores the company’s commitment to customer engagement and its dedication to delivering services that align with user needs.

Interested users can contribute their valuable insights by completing the survey.