Privacy Policy
Effective Date: October 26, 2024 Top Engravers (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit our website (the “Website”) or use our services (the “Services”), how we use that information, and your rights concerning your information.
Information We Collect:
We collect information from you in several ways when you use the Website or Services:
- Information you provide: We collect information you provide directly when you use the Website or Services, such as your name, email address, billing address, shipping address, phone number, and any information you include in your order details.
- Information collected automatically: We automatically collect certain information when you visit the Website, such as your IP address, browser type, operating system, referring website, and pages you visit.
- Cookies and other tracking technologies: We may use cookies and other tracking technologies to collect information about your activity on the Website. Cookies are small data files that are stored on your device when you visit a website. We use cookies to improve your experience on the Website, such as remembering your preferences and keeping you logged in.
How We Use Your Information:
We use the information we collect for the following purposes:
- To process your orders and fulfill your requests.
- To send you important information about your orders and the Services.
- To provide customer service and support.
- To improve the Website and Services.
- To send you marketing communications (with your consent).
- To comply with the law.
Sharing Your Information:
We may share your information with third-party service providers who help us operate the Website and provide the Services. These service providers are obligated by contract to keep your information confidential and secure. We will not share your information with any other third party without your consent, except as required by law.
Your Rights:
You have certain rights regarding your personal information, including:
- The right to access your personal information.
- The right to rectify any inaccuracies in your personal information.
- The right to request the erasure of your personal information.
- The right to restrict the processing of your personal information.
- The right to object to the processing of your personal information.
- The right to data portability.
If you wish to exercise any of these rights, please contact us using the contact information below.
Data Security:
We take reasonable steps to protect the information you provide from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Children’s Privacy:
Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review this Privacy Policy periodically.
Contact Us:
If you have any questions about this Privacy Policy, please contact us by email at email@topengravers.co.uk or by mail at:
Top Engravers
104 St James Square, Newport, Isle of Wight, PO30 1UR.