Algolaser Pixi shipments delayed amidst ‘unexpected’ popularity

Algolaser, the company behind the newly launched Pixi laser engraver, has announced delays in shipping orders due to unexpectedly high demand. The surge in popularity following the Pixi’s pre-sale event has reportedly overwhelmed the company’s initial production forecasts.

In a statement released on their social media channels, an Algolaser spokesperson addressed the delays and apologised for the resulting frustration among eager customers. The company explained that to ensure the highest quality and user experience, each Pixi unit is undergoing rigorous multiple rounds of production checks and quality inspections. This thorough process, while crucial for product excellence, is contributing to the extended shipping times.

Algolaser has expressed gratitude for the overwhelming support and understanding from their customer base. The company assured buyers that they are working diligently to expedite the shipping process and get orders out as quickly as possible. They also encouraged customers with any questions or those seeking updates on their orders to reach out to their customer service team directly.

However, some customers have expressed concerns online, reporting that orders placed as far back as two weeks ago are now on hold. According to these reports, Algolaser is currently projecting that shipments for these delayed orders will not commence until late May, leaving some early adopters facing a significant wait for their new laser engraver.

Algolaser’s commitment to quality control, while appreciated by some, is undoubtedly testing the patience of those anticipating the arrival of their Pixi.

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